Job Description


Hire Dynamics is currently assisting a rapidly growing company in their search to fill multiple Customer Service Specialist jobs in Nashville, TN. This is a direct hire opportunity. As a Customer Service Specialist, you will be responsible for assisting with online applications and engaging with customers through a variety of methods; outbound calls, emails, app messaging. Can you provide an excellent customer experience?

Apply now if you meet the qualifications listed below!


Responsibilities for this Customer Service Specialist job include:

  • Assess the credit standings of applicants through background research

  • Review applications to evaluate their eligibility for loans

  • Conclude on all applicable financial and non-financial criteria and develop loan repayment plans

  • Follow up with customers to clarify important points

  • Give the "green light" to eligible candidates and report decisions

  • Remain up to speed regarding lending and other financial services



  • Proven working experience in a client account focused environment

  • Good knowledge of MS Office

  • Excellent communication and sales skills

  • Balance between customer satisfaction orientation and a result driven approach

  • Quick to learn in a structured training environment


This client is recognized as one of the top workplaces in Tennessee and here’s why:

  • Performance bonuses and incentives

  • 100% company paid health insurance for employees

  • Company match 401k

  • Paid vacation and sick time

  • Dental, vision, and life insurance

  • 40 hours of paid time to volunteer in the community

  • Maternity, paternity, and military leave

  • On-site gym

  • On-site Nurse Practitioner once a week

  • Incredible company sponsored events


This is a direct hire position with a starting salary depending on experience.

Click on Apply Now to be considered for these Customer Service Specialist job in Nashville, TN or you can visit our website to search for other opportunities that are currently available.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online