Job Description

ContractToHIre

NOW HIRING: Full-Time, Entry Level, Inbound Call Center Representatives.

CLASS BEGINS: February 4th, 2019

AVAILABILITY: 8am-8pm (44 hr. work week)*

*10.5 hour Mondays & 9.5 hour Tuesdays

TRAINING: 8am-5pm (5 weeks)

Pay: $10.00/hr. & OVERTIME AVAILABLE AFTER TRAINING

You must have great attendance & ability to handle high call volume (40 to 80)

DESCRIPTION: Hire Dynamics has collaborated with one of America's largest business process outsourcing, revenue cycle and receivables management companies in the United States. We are looking for inbound call center customer service representatives with a passion for delivering exceptional caring customer service support to its clients. This is a "temp-to-hire position" we are looking for individuals who can commit to a minimum of 6 months. We offer paid training!

REQUIREMENTS:

  • Must have at least a minimum of 1-year customer service or 6 months call center experience preferred

  • Must be flexible to work Monday - Friday

  • High School diploma or equivalent required

  • Ability to type a minimum of 30 wpm

  • Ability to work in high pressure environment

  • Ability to multi-task and make problem solving skills

  • Ability to communicate effectively over the telephone and convey a customer-centric attitude

 

ARE YOU READY TO APPLY?

  • Can you handle customer request via phone calls, chat sessions and emails with the highest degree of courtesy and professionalism to resolve caller issues with one call resolution?

  • Can you offer alternative solutions where appropriate with the objective of owning the callers request to resolution?

  • Can you handle incoming customer calls validating caller and processing request for optimal resolution on the first call?

  • Can you adhere to published work schedule at all times?

  • You are unable to miss time or days during the training class, please ensure you are able to be present during training.

 

BENEFITS:

  • Bonus Programs

  • On-the-Spot incentive programs ($, lunches, tickets, prizes, etc.)

  • Eligible for Medical, Dental & Life Insurance benefits

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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