Hire Dynamics is currently assisting a local client in their search to fill a Dialer Technician job in Sandy Springs, GA. This is a temporary to permanent opportunity. As a Dialer technician you will be responsible for helping to mange the Auto Dialer and all inventory associated with it and help identify and manage all measurement/reporting standards for the improvement of performance and operational effectiveness Apply Now if you meet the qualifications listed below!
Responsibilities for this Dialer Technician job include:
Assist with training and guiding employees and team members with the Dialer system in addition to strategies to improve individual and team performance results.
Serve under the technical expert regarding procedures for all product areas supported by the Dialer system across the Call Center to help identify critical changes that are needed.
Comply with all policies and procedures to reduce the company’s exposure by ensuring adherence to proper collection procedures.
Work closely with various levels of management or other company department’s heads on high profile or sensitive situations confidentially.
Some knowledge of the FDCPA
Ability to work in a fast-paced call center environment.
Experience using account management software and an automated Dialer system.
Available to work two (2) late nights (weekly) and two (2) Saturday’s (monthly) when scheduled.
Experience using queries, OLAP and other relevant technical functions.
The hours are Monday - Friday from 9am-6pm and need to be available to work two (2) late nights (weekly) and two (2) Saturday’s (monthly) when scheduled.
Pay ranges from $14-$17/hr
Click on Apply Now to be considered for this Dialer Technician job in Sandy Springs, GA or you can visit our website www.hiredynamics.com to search for other opportunities that are currently available.