Job Description

DirectHire

Our customer in the North Druid Hills area is currently seeking a Bilingual (Spanish) Customer Service Representative. You must speak fluent Spanish, have a college degree and have at least 1-3 years of Customer Service Experience to be considered for this position. Below are the requirements.

 

Position Summary:

Assists customers in servicing existing products and services in a call center environment. Assists customers by

answering questions or addressing concerns about their deposit accounts, loan accounts, ATM/Check cards,

Online Banking, Mobile Banking and Bill Pay. Also assists prospects in answering questions and/or opening new

accounts. Promotes use of all other services of the bank. Carries out outbound calling campaigns as assigned by

management.

 

Skills Required

Foreign Language (Spanish) Advanced

Computer Advanced

AS400 Intermediate

Banking Experience Expert

Communication Expert

Customer Service Expert

 

Behaviors Preferred

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

 

Education Required

Associates or better in Banking or related field.

Bachelors or better in Banking or related field.

 

Experience Required

1-5 years: Customer Service

2-5 years: Banking

 

Salary

$32k-$36k annually

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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