Job Description

Contract

Hire Dynamics is currently assisting a local client in their search to fill a Customer Care Representative job in Atlanta, GA. As a Customer Care Representative, you will be responsible for responding to customer inquiries over the phone, chat and email, actively listening to ensure understanding of their request or issue. Apply Now if you meet the qualifications listed below!

 

Responsibilities for this Customer Care job include:

 

  • Promote gas service to current and potential customers

  • Respond to customer inquiries over the phone, chat and email, actively listening to ensure understanding of their request or issue

  • Process service requests while adhering to established policies, procedures, and behaviors

  • Professionally handle incoming calls, voice mails, emails and chat to ensure that customer issues are resolved both promptly and accurately

 

Qualifications:

* Strong interpersonal skills

* Demonstrate excellent phone etiquette

* Ability to answer caller questions and the ability to problem solve

* Ability to sell products and/or services

* Works well independently and in a team environment

* Excellent listening, oral and written communication skills

* Detailed oriented; ability to multi-task and possess analytical skills

* Ability to navigate call center software, and enter appropriate information with speed and accuracy

* Ability to type a minimum of 35 words per minute

* Flexible with regards to work schedule (evenings and weekends maybe required)

* Awareness and understanding of various Call Center related software

 

Click on Apply Now to be considered for this Customer Care Representative job in Atlanta, GA or you can visit our website www.hiredynamics.com to search for other opportunities that are currently available.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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